Network Services Assistant

Location: Robinson Township, PA

Position Type: Full Time

Desired Education Level: High School


The Network Services Assistant provides administrative support to the department including answering telephone calls, distribution of faxes, and data entry.

Essential Duties & Responsibilities

  • Runs daily reports with which to verify attendance of initial PT evaluations and diagnostic appointments.
  • Verifies initial visits with network provider and ensures billing information is correct with the PT and/or diagnostic facility. Requests that the initial evaluation report and the diagnostic report be sent to PCS once completed. Once received, distributes reports to the appropriate PCS staff.
  • Faxes weekly attendance logs and enters dates of attendance and/or discharge of all PT visits.
  • Places daily calls to facilities to obtain attendance and future appointments for any PT attendance logs not received.
  • Updates information obtained into the database.
  • Places daily calls to providers to obtain the necessary documentation for utilized files, to include PT, prescriptions, continuing prescriptions, signed Plan of Care and/or any other necessary documentation. Saves documents in the Document Manager and /or distributes to the appropriate PCS staff.
  • Assist with the setting and managing of utilization for specialized PCS accounts.
  • Documents the case file appropriately with regards to calls, issues and reports received

Other duties may be assigned as directed by management.


  • High School Diploma or equivalent.
  • Typing 45 – 50 WPM.
  • Good communication skills.
  • Data entry experience preferred